![]() Those who hired a professional technician generally saw success, but not always. Many of those who didn’t cited the high cost of repair as a key reason they decided not to go through with it. So it’s important to do some research before you call a pro, and review the service’s costs and terms carefully before you hire one.Īccording to our 2021 survey, about 68 percent of CR members who had a malfunctioning dishwasher attempted to repair it. But if the repair turns out to cost more than you’re willing to pay, then, well, you’ve blown some money that could have gone toward a replacement. This kind of service fee typically costs $50 to $100, according to Home Advisor, and it will usually count toward the price of the repair if you follow through with the job. You’ll often have to pay a technician just to travel to your home before they can diagnose the problem and offer a quote. (Service for Miele appliances can be hard to find, for example.) Most independent contractors will work on most appliance brands, but there are exceptions. Of course, it’s always also a good idea to ask friends and neighbors in your area for recommendations. You can search for technicians on Angi and Thumbtack. To get an idea of average repair costs in your area, check sites like Angi or HomeAdvisor. ![]() Still, some tasks are better left to the pros, “including pump repair and any electronic controls,” says Larry Ciufo, CR’s head of dishwasher testing. Repair Clinic is a good place to start because it carries spare parts for loads of dishwashers and has tons of useful tutorials vetted by experienced technicians. Whatever the problem turns out to be, you’ll probably save more money by fixing it on your own. Customer service might be able to point you to a helpful site or video online, or guide you over the phone or an online chat directly, though some are more helpful than others. Most dishwasher product manuals (and brand web pages) also have a troubleshooting section that might give you some clues. Search for it on Google or YouTube by typing in the brand and model number of your dishwasher along with the words “diagnostic mode.” The most reliable posts generally rise to the top of your search results. ![]() Most brands have a diagnostic mode meant specifically for repair technicians, but you can often access it yourself with timed button presses. Certain LG and Samsung appliances (including dishwashers), for example, have an easy-to-use self-diagnosis feature that can send troubleshooting instructions to a smartphone app. You might learn that you can easily fix it by yourself or at least get a sense of how difficult and expensive the fix might be. If you aren’t entitled to free service, try to diagnose your dishwasher’s problem on your own. ![]() ![]() But some appliance dealers have in-house service teams, so if you bought your dishwasher from one of those retailers, contact them first. Generally, if your appliance is under warranty, get in touch directly with the manufacturer to make a claim. Next, punch that into a Google search with “recall” or “warranty,” and you should get the info you need. It’s usually printed on a sticker somewhere along the side of the dishwasher door, and it will almost always be a combination of seemingly random numbers and letters. The first step is to find your dishwasher’s model number. ![]()
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